In 2020 while COVID was causing lockdowns and remote learning I was asked to take on a little project, it wasn’t even a project then. It was more of a “Can we do this?” A question that became a massive project. So what was that project? Could I create an approval process workflow that could handle our schools Professional Development requests?
Earlier this year the school’s maintenance department came to me with a challenge. They wanted to replace their ageing Web Helpdesk set up with one that would allow for them to not just update how they handled tickets, but improve… Continue Reading →
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